Quality is the responsibility of each employee throughout our organization. Management is responsible for communicating our Quality Policy to all employees and for ensuring full understanding of, and commitment to, quality.
This level of quality is achieved through adoption Zero Defect and Zero Variation concept that reflect the competence of the company to existing customer and potential customer.
The President has executive responsibility for the Quality System and is responsible for creating an atmosphere where quality is the highest priority.
The Vice Presidents are responsible for overseeing the development, implementation and maintenance of the Quality System.
The Asst. Director, Quality has been appointed as the Management Representative by the company president.
Management Representative has responsibility for ensuring that quality requirements are effectively established and maintained in accordance with the appropriate regulations and for reporting on the quality system to upper Management. The Asst. Director, Quality, Vice President of Operations, and the Quality Assurance (QA) staff are responsible for ensuring that our quality system is fully maintained and implemented.
Each director, manager and supervisor is responsible for assuring that Quality Systems are followed in his or her area.
Each employee is responsible for the quality of his or her work.
Two groups are dedicated exclusively to Quality:
1. The Quality Assurance Department assists operating departments in the development of quality systems and conducts periodic audits to assure that those systems are implemented faithfully and effectively. Quality Assurance has the responsibility to:
- identify and evaluate quality-related problems.
- recommend solutions to quality problems and verify that any problems have beenresolved (corrective actions).
- initiate action to prevent the occurrence of quality problems (preventive actions).
- control non-conforming products until corrective action has been taken.
- set quality goals and objectives for the company and develop plans to meet those goalsand objectives.
- report to Management on quality related issues
The Quality Assurance Department is responsible for quality systems, but implementation of these systems and quality per se is the responsibility of each director, manager, supervisor and employee.
2. The Quality Control (QC) Departments inspect and test products at all stages of the manufacturing process, from raw materials to finished goods. Quality Control Managers have responsibility for product release against predetermined specifications. Due to the varied and highly technical nature of our products, QC functions are distributed throughout the corporation to ensure that testing and inspection are done expertly.
The following charts describe the organizational and functional structure of the Company. While the structure and organization of the Quality function varies between the two divisions of The Company, their goals are identical.
Related Procedures:
- Management Quality Systems Review Procedure
- Quality Assurance Organization
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